Contact & support
Questions about your store, billing, integrations, or your data? We are here to help.
Email support
The fastest way to reach us for any topic: sales, technical support, billing, privacy requests, and data deletion.
support@ucinema.comWe respond: within 1–2 business days
Support hours
Monday to Friday, 9:00 AM – 5:00 PM (Atlantic Standard Time, UTC-4)
Messages received outside these hours are answered the next business day.
Legal business information
- Legal name
- uCinema, LLC
- Mailing address
- Bo. Llanos Adentro Carr. 725 km 2.9, Aibonito, PR 00705, Puerto Rico
- Business phone
- +1 (939) 287-6287
Privacy & data requests
To exercise your privacy rights or request deletion of your data, email us with the subject "Data Deletion Request" or follow the steps on our Data Deletion page.
Data Deletion InstructionsWant to see the platform first?
Request a free personalized demo store — you only pay if you decide to launch.
Request a free demo