Introduction
Welcome! This Privacy Policy ("Policy") explains how uCinema LLC ("we," "us," or "the Company") collects, uses, discloses, and protects your information when you use our
website located at https://www.ucinema.com/ ("Website") and our services (collectively, the "Services").
Information We Collect
We collect two main categories of information:
Personal Information: This information can identify you as an individual and may include:
- Contact Information: Name, email address, phone number, mailing address (if applicable)
- Company Information: Company name, job title (if applicable)
- Project Information: Details you provide regarding project requests, quotes, or contracts
- Billing Information: Payment information collected through secure payment gateways (details not stored by us)
We collect this information through various methods:
Directly from you: When you contact us through our website contact form, email, phone, or chat, request a quote or consultation, or enter into a contract for our Services.
Indirectly from you: Through your use of our Website, we may collect usage data (browsing history) and device information (IP address, browser type, operating system).
Non-Personal Information: This information does not identify you as an individual and may include:
- Usage Data: Clickstream data, website visit statistics, time spent on specific pages, and interaction with website features.
- Device Information: IP address, browser type, operating system, device model, and unique device identifiers.
- Aggregate Data: Statistical or demographic information about website users, derived from Personal Information but in a form that does not directly identify any individual.
How We Use Your Information
We use the information we collect for the following purposes:
Provide and Improve the Services:
- Fulfill your project requests and deliver the Services as agreed upon.
- Communicate with you regarding project progress, updates, and inquiries.
- Manage our client relationships and provide customer support.
Website Operation and Improvement:
- Analyze website usage data to understand user behavior and improve website
functionality.
- Personalize your website experience based on your browsing history and preferences
(if applicable).
- Ensure website security and prevent fraudulent activity.
Marketing and Communication:
- Send you marketing and promotional materials about our Services (with your consent only).
- Respond to your inquiries and requests for information.
Legal and Regulatory Compliance:
- Comply with applicable laws and regulations, including data retention requirements.
- Cooperate with law enforcement investigations or legal proceedings, if required.
Sharing Your Information
We may share your information with third-party service providers who assist us in operating our business and delivering the Services.
These service providers are contractually obligated to:
- Maintain the confidentiality and security of your information.
- Use your information only for the specific purposes outlined in our agreement with them.
Examples of third-party service providers may include:
- Web hosting companies
- Email marketing platforms
- Payment processors
- Data analytics providers
We will never share your information with any third-party for marketing purposes without your explicit consent.
Data Retention
We will retain your information for as long as it's necessary to fulfill the purposes outlined in this
Policy. We will also delete your information upon request, unless a longer retention period is
required or permitted by law.
Your Choices
You have the following choices regarding your information:
- Access Your Information: You have the right to request access to the Personal Information we hold about you.
- Rectify Your Information: You can request that we correct any inaccurate or incomplete Personal Information in our records.
- Erase Your Information: You can request that we delete your Personal Information, subject to certain exceptions (e.g., legal obligations to retain data).
- Restrict Processing: You can restrict the processing of your Personal Information in certain circumstances.
- Object to Processing: You can object to the processing of your Personal Information for direct marketing purposes.
- Withdraw Consent: You can withdraw your consent to our processing of your Personal Information at any time.
GDPR Compliance
Legal Basis for Processing Personal Information (GDPR)
We process your Personal Information in accordance with the following legal bases provided by the General Data Protection Regulation (GDPR):
- Contract Performance: When your information is necessary to fulfill a contract with you, such as delivering the Services you requested.
- Legitimate Interests: We may process your information for our legitimate business interests, such as website analytics, marketing (with your consent), and ensuring the security of our Services. In such cases, we balance our interests with your data protection rights.
- Consent: In certain situations, we may ask for your explicit consent to process your Personal Information, such as for sending you marketing communications. You can withdraw your consent at any time (see Your Choices section).
Data Subject Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights under the GDPR regarding your Personal Information. These rights include:
- Right to Access: You have the right to request a copy of the Personal Information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete Personal Information in our records.
- Right to Erasure: You can request that we delete your Personal Information, subject to certain exceptions (e.g., legal obligations to retain data).
- Right to Restriction of Processing: You can restrict the processing of your Personal Information in certain circumstances.
- Right to Object to Processing: You can object to the processing of your Personal Information for direct marketing purposes.
- Right to Data Portability: You have the right to request that we transfer your Personal Information to another controller, where technically feasible.
Data Transfer Mechanisms (GDPR)
If we transfer your Personal Information to countries outside the EEA, we will ensure appropriate safeguards are in place to protect your information. These safeguards may include:
- Standard Contractual Clauses approved by the European Commission
- Data transfer agreements that incorporate appropriate security measures
Nevada Residents
Sale of Personal Information (Nevada CCPA)
We do not currently sell your Personal Information as defined under the Nevada Privacy Act (CCPA). However, we will update this policy if our practices change.
Opt-Out of Sale of Personal Information (Nevada CCPA)
Nevada residents have the right to opt-out of the sale of their Covered Personal Information. We do not currently sell Covered Personal Information,
but if we do in the future, we will provide a clear and conspicuous link on our website for Nevada residents to exercise this right.
California Residents
California Consumer Privacy Act (CCPA)
- Right to Know: You have the right to request that we disclose the categories and specific pieces of Personal Information we have collected about you, the purposes for
which we use your information, and the third parties with whom we share it.
- Right to Delete:You have the right to request that we delete your Personal Information, subject to certain exceptions.
- Right to Opt-Out of Sale of Personal Information: We do not currently sell your Personal Information as defined under the CCPA. However,
we will update this policy if our practices change.
California Shine the Light Law
California Civil Code Section 1798.83, also known as the "Shine the Light" law, permits California residents to request certain information from us about the disclosure of their Personal Information to third parties for their direct marketing purposes. We do not currently share your Personal Information with third parties for their direct marketing purposes.
However, if we do in the future, we will provide a clear and conspicuous link on our website for California residents to opt-out of such sharing.
Exercising Your Rights (California)
California residents can exercise their rights under the CCPA by contacting us (see Contact Us section below). You will be required to verify your identity before we can process your request.
If you have any questions about this Privacy Policy please contact us at
support@ucinema.com, or reach us by phone at +1.787.333.0933 (Puerto Rico) or +1.307.888.8860 (USA and other countries).